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Windows 10 Xbox Controller Not Recognized
Regular Xbox 360 controllers seem to get picked up by Windows normally and work just fine, the drivers install and there's nothing that I need to configure in Steam or anywhere else, they 'just work'.
However, the 'Afterglow' controller doesn't work for some reason. This is a third-party branded controller but it is a fairly reputable brand. When I plug it in, the 'glow' colour flashes on briefly, but after that nothing happens. It does not appear in the 'Game Controllers' menu:
A driver is a software program that lets the device—in this case the Xbox 360 Controller for Windows—work with the Windows operating system and the game. On a computer running Windows 7, the driver will be downloaded and installed automatically when you connect the controller.
Nor does any game respond to any input whatsoever.
I can see the device in Devices & Printers, however it shows up as an 'Unspecified Device':
Xbox 360 Wired Controller Driver
Right-Clicking and selecting 'Troubleshoot' runs the troubleshooter, which attempts to install the drivers for the device, unfortunately this ultimately fails because no such driver exists for 'Afterglow Gamepad for Xbox 360':
What can I do? Is there any way I can get this controller to work like a regular Xbox 360 controller?
1 Answer
Firstly, you might need to install the Xbox 360 Controller software for Windows first. According to a few reports this has solved a few people's issues, however, this was not the case for me.
The problem is that the device is reporting itself as an 'Afterglow Gamepad for Xbox 360', instead of a regular 'Xbox 360 Controller', meaning that Windows isn't automatically picking up the correct driver. Luckily, we can select it manually.
- Hit 'Start', type 'Device Manager' and Enter
- Expand the 'Other Devices' dropdown and find your Afterglow controller
- Right-Click it and select 'Update Driver Software...'
- In the Window that appears, click 'Browse my computer for driver software'
- Select 'Let me pick from a list of drivers on this computer'
- Find the option 'Microsoft Common Controller for Windows class'
- As your Afterglow controller is wired, select the 'Xbox 360 Controller for Windows' option. You want the one with the latest date.
- You will receive a warning about the driver potentially being incompatible, because Microsoft can't verify that it will work for your device. You have to select 'Yes' at this point.
- Success! The driver was installed.
Now if you go back to Device Manager, you will note that your Afterglow device is now under the 'Common Controller for Windows' heading instead of the 'Other devices' heading.
The controller should now appear in 'Game Controllers' and can be calibrated & used normally:
Xbox 360 Controller Device Not Recognized
protected by Community♦Aug 20 '17 at 22:55
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